
Maintenance: About Our Service
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During off-hours you can request assistance by doing one of the following:
leave a voice mail message at the Technical Assistance number in your
region; email North American Technical Assistance Center,
Technical Assistance Request form at www.acterna.com.
Acterna offers unmatched services to support purchased equipment,
including a wide range of customer care, technical support, instrument
maintenance, and training services. Acterna customer service specialists
are fully trained to help customers find the answers they are looking for. Call
Customer Services for the following:
Europe, Africa,
and Mid-East
00800 882 85822
(European Freephone)
+800 882 85822
(Acterna UK)
+49 (0) 7121 86 1262
(Acterna Germany)
+33 (0) 1 39 30 24 24
(Acterna France)
M-F, 8:30 a.m. - 5:00 p.m.
GMT
Asia and the
Pacific
+852 2892 0990
(Hong Kong)
+86 10 6833 7477
(China)
+61 3 9690 6700
(Australia)
M-F, 9:00 a.m. - 5:30 p.m.
M-F, 9:00 a.m.- 5:30 p.m.
M-F, 8:30 a.m. - 5:30 p.m.
Technical assistance centers (Continued)
Region Phone Number Hours of Operation
ABOUT OUR SERVICE
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